Cant Print from Chrome: Troubleshooting and Solutions

Posted on

Can’t print from chrome – Printing from Chrome can be a frustrating experience when things go wrong. This comprehensive guide will provide you with all the necessary information to troubleshoot and resolve printing issues from Chrome, ensuring seamless and efficient printing.

From checking printer connectivity to optimizing print quality, we will cover everything you need to know to get your printer working smoothly again.

Troubleshooting Printer Connectivity

Can't print from chrome

Establishing a reliable connection between your printer and computer is crucial for successful printing tasks. If you encounter difficulties printing from Chrome, addressing printer connectivity issues should be your first step.

In some cases, if you’re experiencing issues printing from Chrome, it may be necessary to identify the IP address of your printer. This can be achieved by following the steps outlined in how to find ip address of printer.

Once you have obtained the IP address, you can proceed with troubleshooting the printing issue in Chrome.

Verifying Physical Connection

Begin by ensuring that your printer is physically connected to your computer. Check the cables connecting the printer to your computer or network. Ensure they are securely plugged into the appropriate ports and not damaged.

Network Connectivity

For wireless printers, network connectivity plays a significant role. Follow these steps to verify your printer’s network connection:

  1. Check Network Settings:Access your printer’s network settings menu to verify that it is connected to the correct Wi-Fi network.
  2. Verify IP Address:Locate the printer’s IP address in the network settings menu. This will help you identify the printer on the network.
  3. Test Network Connection:Perform a network test from the printer’s control panel or web interface to ensure it can communicate with other devices on the network.

Wi-Fi Connectivity Issues

If you experience issues with Wi-Fi connectivity, consider the following troubleshooting tips:

  • Range and Signal:Ensure the printer is within the range of your Wi-Fi router and that there are no obstructions or interference affecting the signal.
  • Restart Devices:Restart both your Wi-Fi router and printer. This can often resolve minor connectivity issues.
  • Check Interference:Identify any potential sources of interference, such as cordless phones or microwaves, and relocate them if possible.

Printer Driver Compatibility

Ensuring that your printer drivers are up-to-date is crucial for maintaining optimal printer performance and resolving printing issues. Outdated drivers can lead to compatibility problems, reduced functionality, and potential security vulnerabilities.

To check for and update printer drivers, follow these steps:

  • Identify your printer model and manufacturer.
  • Visit the manufacturer’s website and navigate to the support or download section.
  • Locate the latest driver version compatible with your operating system.
  • Download and install the driver following the provided instructions.

Consequences of Using Outdated Printer Drivers

Using outdated printer drivers can have several negative consequences, including:

  • Compatibility issues:Outdated drivers may not be compatible with the latest operating system updates, leading to printing errors or complete inability to print.
  • Reduced functionality:Outdated drivers may not support all the features of your printer, limiting its capabilities.
  • Security vulnerabilities:Outdated drivers may contain security vulnerabilities that could be exploited by attackers to gain access to your system.

Troubleshooting Printer Driver Issues

If you encounter issues with your printer driver, try the following troubleshooting tips:

  • Restart your computer:This simple step can often resolve temporary driver issues.
  • Uninstall and reinstall the printer driver:This can help fix corrupted or damaged driver files.
  • Check for driver updates:Ensure you have the latest driver version installed.
  • Contact the printer manufacturer:If the issue persists, contact the manufacturer for further assistance.

Table of Printer Driver Downloads

For your convenience, here is a table with links to download drivers for popular printer models:

Manufacturer Model Driver Download Link
HP HP DeskJet 2755e Download
Canon Canon PIXMA TS6420 Download
Epson Epson EcoTank ET-2850 Download
Brother Brother MFC-J6945DW Download
Xerox Xerox VersaLink C405 Download

– Specify the specific menu and submenus within Chrome where printing settings can be found.

Can't print from chrome

To access printing settings in Chrome, follow these steps:

1. Open the Chrome browser on your computer.

2. Click on the three vertical dots in the top-right corner of the window to open the Chrome menu.

3. Select the “Settings” option from the menu.

If you are facing printing issues from Google Chrome, it could be due to various reasons. One potential cause is an incorrect WPS PIN. To resolve this, you can refer to our guide on where to find the WPS PIN on an HP printer.

By locating and entering the correct WPS PIN, you can establish a secure wireless connection between your printer and Chrome, allowing you to print seamlessly.

4. In the Settings page, scroll down to the “Advanced” section and click on the “Print” option.

This will open the Printing settings page, where you can manage your printing preferences.

Common Printing Errors

Printing errors can occur for various reasons, including connectivity issues, driver compatibility problems, incorrect settings, or hardware malfunctions. This section identifies common error messages, explains their causes, and provides solutions to resolve them.

Error Messages and Solutions

Error Message Cause Solution
“Printer not found” The printer is not connected to the computer or is not powered on. Ensure the printer is connected and turned on. Check the printer’s power cord and USB cable.
“Print job failed” The print job was canceled or encountered an error during processing. Retry the print job. If the error persists, check the printer’s status and clear any error messages.
“Out of paper” The printer has run out of paper. Load paper into the printer and restart the print job.
“Paper jam” Paper has become jammed in the printer. Open the printer and remove the jammed paper. Follow the printer’s instructions for clearing paper jams.
“Ink cartridge low” The printer’s ink cartridge is running low or is empty. Replace the ink cartridge with a new one.

These are just a few common printing errors that may occur. If you encounter an error message that is not listed here, refer to the printer’s user manual or contact the manufacturer for assistance.

Advanced Troubleshooting Techniques

Printer troubleshooting can extend beyond basic connectivity and configuration issues. This section delves into advanced techniques for diagnosing and resolving more complex printer problems.

Diagnosing Printer Hardware Issues

To identify printer hardware issues, follow these steps:

  • Check for paper jams: Inspect the paper tray, rollers, and fuser for any obstructions.
  • Examine ink cartridges: Ensure cartridges are properly installed and have sufficient ink levels.
  • Verify connectivity: Check cables and ensure the printer is connected to power and the computer or network.

Utilize diagnostic tools and logs to pinpoint hardware faults. Printer manufacturers often provide diagnostic software or built-in logs that can reveal hardware status and error codes.

Performing a Printer Self-Test

A printer self-test can provide valuable information about the device’s functionality.

  • Locate the self-test button or menu option on the printer’s control panel.
  • Initiate the self-test and observe the printed output.

The self-test report typically includes firmware version, hardware status, and any detected errors.

Clearing the Printer’s Print Queue

A clogged print queue can prevent printing. To clear the queue:

  • From the printer’s control panel, navigate to the print queue or job management menu.
  • Select and cancel all pending print jobs.
  • On the computer, open the print queue manager (e.g., Print Spooler in Windows) and cancel any queued jobs.

Resolving print queue errors may involve clearing temporary files, restarting the print spooler service, or updating printer drivers.

Troubleshooting Network Connectivity Issues

Network connectivity problems can hinder printing. To troubleshoot:

  • Check network settings: Ensure the printer and computer are connected to the same network and subnet.
  • Verify IP addresses: Confirm that the printer has a valid IP address and can communicate with the computer.
  • Examine firewall configurations: Allow incoming and outgoing traffic from the printer’s IP address in the firewall settings.

Updating Printer Firmware

Firmware updates can improve printer performance and resolve compatibility issues.

  • Download the latest firmware from the printer manufacturer’s website.
  • Follow the manufacturer’s instructions to update the printer’s firmware.

Firmware updates may include bug fixes, security enhancements, and new features.

Resetting the Printer to Factory Settings

Resetting the printer to factory settings can resolve persistent problems.

  • Locate the factory reset option in the printer’s control panel menu.
  • Initiate the reset process and confirm the action.

Factory reset will erase all stored settings and print jobs.

Additional Troubleshooting Tips

Issue Potential Cause Suggested Solution
Printer not responding Power issues, connectivity problems, hardware故障 Check power supply, cables, and network connection; perform hardware diagnostics
Print quality issues Low ink levels, clogged nozzles, paper type Replace ink cartridges, clean print heads, adjust paper settings
Slow printing speed Network congestion, heavy print jobs, outdated drivers Check network bandwidth, reduce print job size, update printer drivers

A troubleshooting flowchart can guide users through the diagnostic and resolution process. Additionally, online resources and support forums provide valuable assistance for complex printer issues.

Alternative Printing Methods

If traditional printing methods are unavailable, consider alternative printing options to print from Chrome:

Cloud Printing Services

Cloud printing services allow printing from any device connected to the internet. To set up:

  1. Create an account with a cloud printing service (e.g., Google Cloud Print, HP ePrint, or PaperCut Mobility).
  2. Link your printer to the service.
  3. From Chrome, select “Print” and choose the cloud printer.


  • Print from any device with internet access.
  • Remotely manage and monitor print jobs.


  • Requires an internet connection.
  • May require a subscription or fees for advanced features.

Virtual Printers

Virtual printers create a virtual print queue that can be accessed by any computer on the network. To set up:

  1. Install a virtual printer software (e.g., PDFCreator, CutePDF Writer, or Bullzip PDF Printer).
  2. Configure the software to create a virtual printer.
  3. From Chrome, select “Print” and choose the virtual printer.


  • Print to PDF or other file formats without a physical printer.
  • Share virtual printers across multiple computers.


  • Requires software installation on each computer.
  • May not support all printer features.

PDF Converters

PDF converters allow you to save web pages or documents as PDF files, which can then be printed from a PDF reader.

  1. Install a PDF converter extension in Chrome (e.g., Google Cloud Print, Adobe Acrobat Reader, or Print Friendly & PDF).
  2. From Chrome, select “Print” and choose the PDF converter.
  3. Save the PDF file and open it in a PDF reader to print.


  • Convert any web page or document to PDF.
  • Edit and annotate PDF files before printing.


  • Requires a PDF reader to print.
  • May not preserve all formatting and graphics from the original document.

Troubleshooting on Different Operating Systems

Can't print from chrome

Printing from Chrome can vary across different operating systems due to variations in system settings, printer drivers, and software compatibility. Here are some key differences and troubleshooting steps for Windows, Mac, and Linux.


  • Check Printer Driver:Ensure the latest printer driver is installed and updated.
  • Printer Properties:Open the printer properties dialog box from Control Panel and check for any error messages or settings issues.
  • Default Printer:Set the desired printer as the default printer in the Windows settings.


  • System Preferences:Navigate to System Preferences > Printers & Scanners and check if the printer is listed and active.
  • Reset Printing System:In case of persistent issues, reset the printing system by deleting the “Printers” folder in the Library folder.
  • AirPrint:If using AirPrint, ensure both the printer and Mac are connected to the same Wi-Fi network.


  • CUPS (Common Unix Printing System):Check if CUPS is installed and running properly using the command “systemctl status cups.service”.
  • Printer Driver:Install the appropriate printer driver for your printer model and Linux distribution.
  • Printing Queue:Use the “lpq” command to check the printing queue and identify any errors or stalled jobs.
Operating System Check Printer Driver Check Printer Properties Set Default Printer Reset Printing System AirPrint CUPS Printing Queue
Windows Yes Yes Yes No No No No
Mac Yes Yes Yes Yes Yes No No
Linux Yes No No No No Yes Yes

Troubleshooting Common Printer Issues

Can't print from chrome

Error Codes and Messages

Each printer brand has its own set of error codes and messages. Here are some common ones and their resolutions:

  • HP:
    • Error Code 0x803C010B:Paper jam. Clear the paper jam.
    • Error Code 0x803C010A:Ink cartridge is empty. Replace the ink cartridge.
  • Canon:
    • Error Code B200:Paper jam. Clear the paper jam.
    • Error Code 5B00:Ink cartridge is empty. Replace the ink cartridge.
  • Epson:
    • Error Code 0x97:Paper jam. Clear the paper jam.
    • Error Code 0x98:Ink cartridge is empty. Replace the ink cartridge.
  • Brother:
    • Error Code 40:Paper jam. Clear the paper jam.
    • Error Code 30:Ink cartridge is empty. Replace the ink cartridge.

Troubleshooting Common Issues

Here are some common printer issues and their troubleshooting steps:

  • Paper Jams:
    • Open the printer and remove any jammed paper.
    • Check the paper tray and make sure it is properly aligned.
    • Reload the paper and try printing again.
  • Ink Smudging:
    • Clean the print heads.
    • Replace the ink cartridges.
    • Check the paper type and make sure it is compatible with your printer.
  • Print Quality Problems:
    • Check the print settings and make sure they are correct for the type of paper you are using.
    • Clean the print heads.
    • Replace the ink cartridges.

Relevant Support Articles and Forums

Here are some links to relevant support articles and forums for each printer brand:

Troubleshooting for Specific Printer Models

Identifying common printing problems associated with specific printer models is crucial for effective troubleshooting. Each printer model may have unique characteristics and potential issues that require model-specific troubleshooting steps. By understanding these specific issues and their corresponding solutions, users can quickly resolve printing problems and restore printer functionality.To facilitate efficient troubleshooting, a table summarizing the troubleshooting steps for different printer models is highly beneficial.

This table should clearly Artikel the common printing problems associated with each model and provide step-by-step instructions for resolving them. By referring to this table, users can easily identify the specific troubleshooting steps applicable to their printer model and follow them to resolve the printing issue promptly.

Troubleshooting Steps for Specific Printer Models

The troubleshooting steps for specific printer models typically involve the following general procedures:

Identifying the printing problem

Clearly define the specific printing issue encountered, such as print quality issues, paper jams, or connectivity problems.

Verifying printer connectivity

Ensure that the printer is properly connected to the computer or network and that the necessary drivers are installed.

Checking printer settings

Adjust printer settings within the printer’s control panel or software interface to optimize print quality and resolve specific printing issues.

Performing printer maintenance

Regularly clean the printer, replace ink cartridges or toner, and perform other maintenance tasks to prevent printing problems.

Updating printer drivers

Install the latest printer drivers to ensure compatibility with the operating system and resolve any known issues.

Troubleshooting advanced printing problems

For complex printing issues, consult the printer’s user manual or contact technical support for further assistance.By following these troubleshooting steps specific to the printer model, users can effectively resolve printing problems and restore optimal printer functionality.

Troubleshooting for Different Document Types

Printing issues can vary depending on the type of document being printed. Here are some common problems encountered when printing different document types:

Text Documents

Text documents are generally straightforward to print, but issues can arise due to font compatibility, page formatting, or special characters.

  • Font Compatibility:If the printer does not have the specific font used in the document, it may substitute a different font, leading to formatting issues.
  • Page Formatting:Incorrect page margins, headers, or footers can cause text to be cut off or misaligned during printing.
  • Special Characters:Certain special characters, such as symbols or non-standard characters, may not be recognized by the printer, resulting in printing errors.


Printing images requires high-resolution graphics and proper color management to ensure accurate reproduction.

  • Resolution:Low-resolution images may appear pixelated or blurry when printed.
  • Color Management:Mismatched color profiles between the image file and the printer can lead to incorrect color rendering.
  • File Format:Not all image file formats are supported by all printers. Ensure that the image file is in a format compatible with the printer.


PDFs are typically reliable for printing, but problems can occur due to file corruption, font embedding, or security settings.

  • File Corruption:A corrupted PDF file may not print correctly or may cause the printer to malfunction.
  • Font Embedding:If the fonts used in the PDF are not embedded, the printer may substitute different fonts, leading to formatting issues.
  • Security Settings:Some PDFs may have security settings that restrict printing or require specific permissions.

Troubleshooting for Specific File Formats

Printing challenges can arise due to variations in file formats, each posing unique complexities. Understanding these nuances is crucial for effective troubleshooting.


  • Embedded Fonts:Ensure that all fonts used in the PDF are embedded or available on the system. Missing fonts can result in distorted or unprintable text.
  • Password Protection:Remove password protection from the PDF if it prevents printing.
  • Large File Size:Break down large PDFs into smaller sections for successful printing.


  • Font Compatibility:Verify that the fonts used in the DOCX document are compatible with the printer. Substitute incompatible fonts with supported ones.
  • Margins and Page Breaks:Adjust margins and page breaks as necessary to ensure the document prints correctly.
  • Image Resolution:Optimize image resolution to prevent blurry or pixelated prints.


  • Complex Formulas:Simplify or break down complex formulas to avoid printing errors.
  • Page Setup:Configure page setup options such as margins, orientation, and scaling to ensure proper printing.
  • Conditional Formatting:Remove or adjust conditional formatting that may interfere with printing.

Troubleshooting for Network Printing

Network printing involves connecting a printer to a network, allowing multiple devices to access and print documents remotely. This setup adds complexity to the printing process, potentially leading to various issues.

Identifying Network-Related Printing Issues

Network-related printing problems can manifest in several ways:

  • Inability to detect the printer on the network
  • Intermittent printing failures or print jobs getting stuck
  • Slow printing speeds or print quality issues
  • Error messages indicating network connectivity problems

Resolving Network-Related Printing Issues

To resolve network-related printing issues, consider the following steps:

  • Verify that the printer is properly connected to the network and powered on.
  • Check the network settings on the printer and ensure they match the network configuration.
  • Restart the printer and the computer or device sending the print job.
  • Update the printer drivers on the computer or device.
  • Temporarily disable any firewall or antivirus software that may be blocking the printing process.
  • Check for any network connectivity issues or slowdowns that may be affecting printing.
  • If using a wireless network, ensure the signal strength is strong and there are no interference issues.

Best Practices for Network Printers

To maintain a reliable network printing setup, follow these best practices:

  • Use a dedicated print server to manage print jobs and provide centralized control.
  • Regularly update the printer firmware to address any bugs or security vulnerabilities.
  • Monitor the network traffic and ensure there is sufficient bandwidth for printing.
  • Implement security measures to protect the network and prevent unauthorized access to printers.
  • Train users on proper printing practices and troubleshooting techniques.

Troubleshooting for Duplex Printing

Can't print from chrome

Duplex printing offers advantages like cost reduction, paper saving, and environmental friendliness. However, it can also present challenges due to printer settings, document compatibility, and paper handling.

Setting Up and Troubleshooting Duplex Printing

To set up duplex printing, ensure that your printer supports it. Access the printer settings in Chrome by navigating to Settings > Advanced > Printing. Under “Layout,” enable the “Two-Sided” option.

Common Duplex Printing Errors

* Blank Pages:Check if the printer is set to duplex mode and if the paper is loaded correctly.

Misaligned Printing

Adjust the paper alignment settings in the printer driver or Chrome settings.

Incomplete Printing

Ensure that the paper size and orientation match the document settings.

Jammed Paper

Inspect the printer for any obstructions or debris that may cause paper jams.

Resolving Common Duplex Printing Errors, Can’t print from chrome

* Confirm Duplex Settings:Double-check that the printer and Chrome settings are both configured for duplex printing.

Inspect Paper Loading

Ensure that the paper is loaded in the correct orientation and that it is not wrinkled or torn.

Adjust Paper Alignment

Use the printer driver or Chrome settings to adjust the paper alignment to ensure proper registration.

Clean Printer

Remove any debris or obstructions from the printer, including the paper tray and rollers.

Update Printer Driver

Ensure that the printer driver is up to date to resolve any compatibility issues.

Troubleshooting for Color Printing: Can’t Print From Chrome

Color printing can be a complex process, and several issues can arise that affect the quality of the printed output. These issues can range from color inaccuracy to banding and ghosting.

To optimize color print quality, it is essential to select the appropriate color profile for the printer and the paper being used. High-quality paper specifically designed for color printing can also make a significant difference in the vibrancy and accuracy of the printed colors.

Regularly calibrating the printer is crucial to ensure that the colors printed match the colors displayed on the computer screen. This process involves using a specialized tool or software to adjust the printer’s color settings.

Troubleshooting Color Printing Problems

If you encounter problems with color printing, there are several steps you can take to troubleshoot the issue:

  1. Check the print queue to see if there are any errors or if the print job is paused or canceled.
  2. Clean the print heads to remove any clogs or debris that may be affecting the ink flow.
  3. Update the printer driver to ensure that you have the latest software for your printer model.
  4. Inspect the printed output for any signs of banding or ghosting. These issues can indicate a problem with the printer’s fuser or transfer belt.
  5. Check the paper type and quality to ensure that it is suitable for color printing.
  6. Try printing a test page to see if the issue persists. This can help you determine if the problem is with the printer or the computer.

If you have tried the above steps and are still experiencing problems with color printing, you may need to contact the printer manufacturer for further assistance.

Potential Issues, Causes, and Solutions for Color Printing

Issue Cause Solution
Color inaccuracy Incorrect color profile, low-quality paper, uncalibrated printer Select the appropriate color profile, use high-quality paper, calibrate the printer
Banding Clogged print heads, worn-out fuser or transfer belt Clean the print heads, replace the fuser or transfer belt
Ghosting Misaligned print heads, worn-out fuser or transfer belt Align the print heads, replace the fuser or transfer belt

Troubleshooting Color Printing Flowchart

Follow these steps to troubleshoot color printing problems:

  1. Check the print queue for errors or pauses.
  2. Clean the print heads.
  3. Update the printer driver.
  4. Inspect the printed output for banding or ghosting.
  5. Check the paper type and quality.
  6. Print a test page.
  7. Contact the printer manufacturer for assistance if the problem persists.

Frequently Asked Questions (FAQs) about Color Printing Troubleshooting

  1. Why are the colors on my printed output different from what I see on my screen?

    This could be due to an incorrect color profile, low-quality paper, or an uncalibrated printer.

  2. What is banding, and how can I fix it?

    Banding is a visible pattern of lines or streaks in the printed output. It can be caused by clogged print heads or a worn-out fuser or transfer belt.

  3. What is ghosting, and how can I fix it?

    Ghosting is a faint duplicate image that appears on the printed output. It can be caused by misaligned print heads or a worn-out fuser or transfer belt.

Troubleshooting for Large Print Jobs

Can't print from chrome

Printing large documents can pose unique challenges due to their size and complexity. This section explores the common issues associated with large print jobs and provides strategies to optimize performance and troubleshoot potential errors.

Strategies for Optimizing Performance

  • Use a high-performance printer:Invest in a printer with ample memory and processing power to handle large print jobs efficiently.
  • Ensure sufficient system resources:Make sure your computer has enough RAM and free disk space to support the demands of large print jobs.
  • Close unnecessary programs:Shut down any background applications or programs that may consume system resources during printing.
  • Optimize printer settings:Adjust the print quality and resolution settings to suit the specific requirements of your print job, striking a balance between quality and speed.
  • Print in batches:If possible, break down large print jobs into smaller batches to reduce the load on your printer and computer.

Troubleshooting Errors

  • Printer memory error:If your printer runs out of memory during a large print job, try reducing the print quality or resolution, or splitting the job into smaller batches.
  • System resource depletion:If your computer runs out of memory or disk space during printing, close unnecessary programs or free up space by deleting temporary files.
  • Printer communication error:Check the printer’s connection to your computer and ensure there are no loose cables or network issues.
  • Document formatting issues:If the printed document contains errors or distortions, verify that the source document is properly formatted and compatible with your printer.
  • Printer hardware malfunction:If you encounter persistent errors or the printer fails to respond, consider checking for hardware issues such as clogged print heads or damaged components.

FAQ Summary

Why can’t I print from Chrome?

There could be several reasons, including printer connectivity issues, outdated printer drivers, incorrect printing settings, or common printing errors.

How do I fix printing problems from Chrome?

Start by checking printer connectivity, updating printer drivers, and verifying printing settings. If issues persist, refer to our comprehensive troubleshooting guide for specific solutions.

What are some common printing errors from Chrome?

Common errors include “Printer not found,” “Document failed to print,” and “Print job stuck in queue.” Our guide provides solutions for these and other error messages.